Plumbing Service Manager

Looking to TRADE UP to a better opportunity? Willard is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Plumbing Team. 

Why join our team:

We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.

· Uncapped Pay Potential

· Medical, Prescription, Dental, Vision Insurance

· Disability and Term Life Insurance

· Matching 401(k)

· On-going training & development and growth opportunities

· Paid Holidays

· Paid Time Off (PTO)

What you will do:

· Supervise all plumbing activities and plumbing teams

· Hire, train, and lead all plumbing team members

· Develop a culture of safety, integrity, growth, and performance

· Conduct team and individual performance reviews

· Hold others accountable to company policies and procedures

· Handle all customer related requests, concerns, etc

· Lead safety training for plumbing team members

Who you are:

· 1-5 years of management experience preferred

· Master plumbing license preferred

· Experience leading and developing a team

· Valid driver’s license with clean motor vehicle record

Who we are:

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k). With no salary cap, your effort determines your paycheck! Many of our technicians earn more than $100k/year!

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer

Job Type: Full-time

Salary: $75,000.00 - $105,000.00 per year

Benefits:

· Matching 401(k)

· Health Insurance

· Dental and Vision Insurance

· Life and Disability Insurance

· Paid Time Off

· Ongoing Training and Development

Ability to commute/relocate:

· LOCATION: Reliably commute or planning to relocate before starting work (Required)

Experience:

· Management of Trade Team: 1 year (Required)

License/Certification:

· RMP (Preferred)

Work Location: In person

What YOU will do:

· Daily management of high-volume service department, HVAC service technicians and staff

· Evaluate workload and schedule of service work in a way that best utilizes service technicians.

· Hire, lead, and train a team of techs on technical and sales knowledge.

· Knowledgeable on how to teach sales and new techniques.

· Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.

· Report on team performance.

· Properly and efficiently document all calls/jobs to the company's requirements

· Stay up to date on current technologies and new products in the field

What YOU will bring:

· 5+ Years residential HVAC experience, management experience preferred

· Strong organizational leadership skills to lead and grow a team of technicians.

· Strong technical background in diagnostic skills on all residential and light commercial equipment.

· Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.

· Great attitude, high energy, great communication skills, sales driven.

· Strong computer skills (word, excel, adobe, etc.)

· Valid drivers’ license and ability to pass background test and drug screen.

· Ability to handle heavy equipment and work outdoors