Are you an expert in drain systems and plumbing looking to make a difference in a growing company? Willard Heating and Cooling is seeking a knowledgeable and customer-focused Drain Advisor to join our team in Texas.
In this role, you'll provide expert advice and solutions to help clients maintain and resolve their drain system issues. We offer competitive pay, excellent benefits, and opportunities for professional growth in a dynamic, team-oriented environment. If you're ready to use your expertise to deliver top-notch service and build lasting relationships with customers, we want you on our team! Join Willard and make an impact in the communities we serve.
As a Drain Advisor, you’ll be the expert voice our customers rely on to assess their drain and sewer systems, offer insightful advice, and provide tailored recommendations that improve their home or business' long-term health. It’s not just about offering services—it’s about delivering solutions that make a difference.
Benefits:
- Medical, Prescription, Dental, Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k)
- Paid Holidays
- Paid Time Off (PTO)
What You Will Do:
- Perform drain cleaning, maintenance, and troubleshooting for residential and commercial properties.
- Diagnose plumbing issues related to drains and recommend appropriate solutions or services.
- Present and sell drain cleaning products, services, and maintenance packages to customers.
- Develop and maintain relationships with existing and potential clients to drive repeat business.
- Provide accurate estimates for services and products, and follow through with sales from initial inquiry to completion.
- Educate customers on preventive maintenance and care for their drainage systems.
- Maintain accurate records of customer interactions, sales activities, and completed services.
- Collaborate with the operations and service teams to ensure timely and effective service delivery.
- Stay up-to-date with industry trends, new technologies, and solutions in drain cleaning and plumbing.
What You Need:
- Previous experience in drain cleaning, plumbing, or HVAC industries preferred.
- Strong knowledge of drain systems, plumbing tools, and troubleshooting techniques.
- Proven experience in sales or customer-facing roles.
- Excellent communication and interpersonal skills.
- Ability to diagnose and solve problems efficiently and effectively.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Valid driver’s license and clean driving record.
Preferred Qualifications:
- Sales experience in the home services industry.
- Familiarity with drain cleaning equipment and technology.
- Knowledge of local plumbing codes and regulations.
Who We Are:
Willard Heating and Cooling is a trusted provider of HVAC and plumbing services across Texas, offering comprehensive solutions for residential and commercial customers. In addition to expert heating, ventilation, and air conditioning services, we specialize in plumbing, including drain cleaning, leak repairs, and water heater installations. Our team is committed to delivering reliable, efficient, and high-quality service to ensure the comfort and safety of our clients. With a focus on customer satisfaction and professional integrity, Willard Heating and Cooling is the go-to name for all your HVAC and plumbing needs in Texas.